Returns Policy

At Babalucci bebe, we understand that sometimes a product may not meet your expectations. That's why we have a hassle-free return policy in place to ensure your satisfaction.

You have 14 days from the date of delivery to notify us of a return. The return period will expire 14 days from the day on which you receive the goods you have ordered. Please note that this policy applies to all products purchased from our store.

To initiate a return, simply contact our customer support team within the specified timeframe. We will provide you with detailed instructions on how to proceed with the return process.

When returning a product, please ensure that it is in its original condition, unused, and with all tags and packaging intact. We reserve the right to refuse returns if the product does not meet these criteria.

Once we receive the returned item, our team will inspect it to ensure that it meets our return policy requirements. If everything is in order, we will process your refund within 5 business days. Please note that the refund will be issued to the original payment method used for the purchase.

If you received a defective or damaged product, please contact us immediately. We will arrange for a replacement or refund, depending on your preference.

Please keep in mind that certain items, such as personalised items , are not be eligible for return ( unless they have arrived damaged ). If you have any questions about the eligibility of a specific product, feel free to reach out to our customer support team for clarification.

It is important to note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. In such cases, we will provide you with a prepaid shipping label for your convenience.

We strive to provide the best possible customer service and ensure your satisfaction with every purchase. If you have any further questions or concerns regarding our return policy, please don't hesitate to contact us.